TERMS AND CONDITIONS
The present stipulations constitute the general terms and conditions of use of the platform (hereinafter Terms and Conditions) that will apply to the management of the commercialisation services of PAP 3D STUDIO offered by the website www.pap3ds.com, whose ownership corresponds to a natural person in the tax incorporation regime with the domicile in the city of Merida, Yucatan.
These terms, conditions and policies are aligned with the Federal Law on Consumer Protection and the Federal Law on Protection of Personal Data Held by Private Parties, so that any person accessing and / or using the site and / or services, accepts and is subject to the provisions contained in those laws and these Terms and Conditions so we suggest you read carefully our business and privacy policies. If you do not agree to our terms and conditions, you should refrain from using the website and/or services.
USERS
Customer: is the person who wishes to purchase products on the website and who accepts the general terms and conditions of use of the platform and commercial terms and conditions, as well as the privacy policy. The customer must be over 18 years of age and have the legal capacity to enter into contracts, in terms of Mexican law, and agrees to use the website in accordance with the law and these terms and conditions.
Administrator: the legal entity that manages the website, hereinafter PAP 3D STUDIO.
PRIVACY POLICY AND COOKIES
PAP 3D STUDIO will use your personal data collected for:
- Receive information on projects to develop and / or quote
- provide information on products and promotions we offer, as well as related activities, and
- answer questions, complaints, comments or suggestions.
For more information about the treatment and the rights that you can assert, you can access the privacy policy through (website) in the PRIVACY NOTICE section, so we suggest you read this policy carefully to know your rights and obligations contained therein.
We inform you that our website uses cookies, web beacons and other technologies through which it is possible to monitor your behaviour as an Internet user, to provide you with a better service and user experience when browsing our website, as well as to offer you new products and services based on your preferences. These cookies are reset each time you access the website and last for approximately ___ years.
The personal data we obtain from these tracking technologies are the following: (browsing hours, time spent browsing our website, sections consulted, and Internet pages accessed prior to ours). These technologies can be disabled by following the steps below:
1. Access our website, section "Terms and Conditions of the site", subsection "Cookies";
2. Click on the subsection "Cookies";
3. Read the warning message about disabling cookies, and
4. Click on the legend to activate the cookie disabling mechanism.
Personal data obtained through these technologies is not shared.
INTELLECTUAL PROPERTY POLICIES
Any content hosted or made available by the website such as text, graphics, logos, images, audio clips, digital downloads, and data compilations are the property of PAP 3D STUDIO and are protected by the Federal Law for the Protection of Industrial Property.
PAP 3D STUDIO and its respective design is a registered trademark before the Mexican Institute of Industrial Property, so any use of the same or any similar identifying sign that may lead to confusion about its origin or ownership by third parties is expressly prohibited.
PAP 3D STUDIO owns the necessary rights to the content, design and source code of the website. The copy, total or partial reproduction, not even by means of a hyperlink, adaptation, modification, distribution, commercialisation, public communication and/or any other action with respect to the website or any of its contents that constitutes a violation of the intellectual and/or industrial property regulations in force in Mexico or abroad, as well as the use of the contents of the website, is strictly prohibited.
PAP 3D STUDIO does not grant any express or implicit licence or authorisation over the intellectual and/or industrial property rights or over any other right or property related, directly or indirectly, to the contents included on the web site, and therefore under no circumstances will it be understood that the user will have any type of right over them except to use the web site service in accordance with the provisions of these terms and conditions. In the event that the web site contains links to third party web sites, PAP 3D STUDIO disclaims any responsibility for the contents, materials, actions and/or services provided by the same, nor for damages or losses caused by the use of these, caused directly or indirectly as it has no control over such sites. The presence of links to other websites does not imply a partnership, relationship, approval and/or endorsement by THE COMPANY of such sites and their contents.
RESPONSIBILITY
PAP 3D STUDIO will try to maintain a quality service for its clients, therefore it will try to ensure that the availability of the web site is not interrupted; however, on occasions for reasons of maintenance, updates or causes beyond the site the service may be interrupted, establishing the commitment to resume the service as soon as possible, avoiding the least inconvenience to our clients.
PAP 3D STUDIO assumes no responsibility in the following cases which are listed but not limited to:
1. The use that users may make of the materials on the website and that may constitute an infringement of intellectual property rights and / or industrial content of the web or third parties.
2. The acts or omissions of third parties.
3. Access by minors to the contents included on the website, it being the responsibility of parents or guardians to exercise adequate control over the activity of minors in their care or to install any of the
tools to control internet use in order to prevent access to materials or content unsuitable for minors, as well as the sending of personal data without the prior authorisation or consent of their parents or guardians
.
4. Errors or delays in accessing the web site by the client when entering their details in the purchasing process, the slowness or impossibility of receiving confirmation of the order or any anomaly that may arise when these incidents are due to problems in the internet network, caused by unforeseen circumstances or force majeure and any other unforeseeable contingency beyond the good faith of PAP 3D STUDIO.
5. Of failures or incidents related to technology that could result in communications, deletion or incomplete transmissions, so that there is no guarantee that the web site will be constantly operative.
6. Errors or damage caused to the website due to inefficient and bad faith use by a customer.
7. Non-operability or problems with the e-mail address provided by the client for sending information to
8. PAP 3D STUDIO undertakes to solve any problems that may arise and to offer all the necessary support to the client in order to reach a rapid and satisfactory solution to any incidents that may arise on the web site.
OF BAD PRACTICES AND RELEASE OF LIABILITY
PAP 3D STUDIO is not responsible for acts or fraudulent use of our brand that may be made by third parties. For any comments, questions or complaints, contact details are available on the website. In order to increase the security of your operations, we suggest that you establish the necessary preventive and security measures, so that you as a customer reduce the risk of suffering an attack by third parties.
SOCIAL NETWORKS AND ADVERTISING
PAP 3D STUDIO uses social networks: (Instagram, Facebook, Behance, Youtube, Tik Tok and Pinterest) as official and institutional channels to advertise its products, so the management of the contact details provided will be done in compliance with current regulations and these General Terms and Conditions of Use. The website only allows links to other sites for the sole purpose of informing the client of other sources of information about a specific product and their inclusion does not imply approval of the linked website by PAP 3D STUDIO.
The links and/or links found on the website are not under the control of PAP 3D STUDIO, so we are not responsible for the content of these, nor for any changes or updates to these sites. It is strictly forbidden for our website to be linked or incorporated into another platform belonging to a third party or entity outside PAP 3D STUDIO.
MODIFICATION TO THE TERMS AND CONDITIONS
We reserve the right to modify at any time and without prior notice the present terms and conditions, as well as our privacy policies or any other modification or change to our platform.
The general terms and conditions of use and the privacy policy will be permanently available on the website so that users can freely consult them.
If there is any provision or clause that is contrary to law, it will be considered null and void, without prejudice to the other provisions that will remain in force.
COMMUNICATION WITH USERS
Customers may contact us for any questions, clarifications or comments at the following correo:contacto@pap3ds.com or in the CONTACT tab.
JURISDICTION
These Terms and Conditions of Business are governed by the Federal Consumer Protection Law, and in case of dispute the parties shall submit to the conciliation procedure established in the Law itself.
PRIVACY NOTICE
INTEGRAL PRIVACY NOTICE
In compliance with the provisions of the Federal Law on Protection of
Personal Data Held by Private Parties, this document
made available to you describes the use and treatment that will be given
to the data you provide us.
It also describes the procedure through which you can
limit its use and which is necessary to follow to exercise your
ARCO rights (Access, Rectification, Cancellation or Opposition).
RESPONSIBLE FOR THE PROCESSING AND PROTECTION OF PERSONAL DATA:
PAP 3D STUDIO, hereinafter "the Responsible", with
address in the city of Merida, Yucatan and email: contacto@pap3ds.com and telephone number (999) 4 96 99 99 72 to hear and receive notifications, is responsible
for the use and protection of your personal data, and in this regard
inform you as follows:
2. PURPOSES OF THE PROCESSING OF PERSONAL DATA
The personal data we collect will be used for the following purposes that are necessary for the service you request - To provide an efficient service - To comply with obligations to our customers - To inform about changes in our products or services - To provide a better service to the user.
In addition, I will use your personal information for the following purposes that are not necessary for the service requested, but that allow and facilitate me to provide you with a better service
- To create a database for commercial purposes of promotions and advertising - To inform you of new products and / or services - To inform you of changes in our platform or business policies.
In case you do not want your personal data to be processed for these additional purposes, you can submit a letter to the email contacto@pap3ds.com stating the above.
The refusal to use your personal data for these purposes shall not be a reason for us to deny you the services and products you request or contract.
3. PERSONAL DATA COLLECTED
To carry out the purposes described in the previous paragraph,
will use the following personal data:
a) Full name(s) and surname(s)
b) Telephone number
e) E-mail address
f) Information on a project
4. SENSITIVE DATA
We inform you that the Data Controller does NOT collect sensitive data from its customers.
5. IDENTITY AND ADDRESS OF THE PERSON RESPONSIBLE FOR THE PROCESSING AND PROTECTION OF PERSONAL DATA
The person designated as responsible for the use, processing and protection of customers' personal data is the same person responsible for receiving requests in cases where they wish to exercise their ARCO rights (Access, Rectification, Cancellation or Opposition).
6. MEANS AND PROCEDURE FOR EXERCISING YOUR ARCO RIGHTS
In accordance with the provisions of article 22 of the Law, you may exercise your rights of access, rectification, cancellation and opposition with the Data Controller.
Below, we explain what each of these rights consists of:
ACCESS: You have the right to know what personal data I have about you, what I use them for and the conditions of use I give them, as well as to know the Privacy Notice to which the treatment is subject
.
RECTIFICATION: You have the right to request the correction of your personal data in the event that it is out of date, inaccurate or incomplete.
CANCELLATION: You have the right at any time to have your personal data removed from my records or databases when you consider that they are not being used in accordance with the
principles, duties and obligations under the Law.
OPPOSITION: You have the right at any time and for legitimate reasons to object to the processing of your personal data. To exercise and enforce your ARCO rights you must follow the following procedure:
1. You must request the ARCO rights request form to be filled out by emailing contacto@pap3ds.com, identifying the data in respect of which you are requesting access, rectification, cancellation or opposition, attaching the necessary identification documents
in order to prove the identity or personality with which the request is made.
When the request is for the rectification of personal data, the modifications to be made and the information supporting them must be indicated in addition to that indicated in the previous paragraph
.
2. Once the form has been completed, it must be sent to the aforementioned email address, with the date of receipt being the date reflected in the inbox; any documents relevant to the request in question may be attached.
3. In compliance with the provisions of article 32 of the LFPDPPP, the Data Controller shall communicate the response to the request to the data subject within a maximum period of 20 days by the same electronic means (this period runs from the day of receipt of the email). This period may be extended for an additional 20 days, provided that the circumstances of the case justify it, and the data subject shall be notified of this situation in terms of the provisions of article 97 of the Regulations of the Law. 4. In the event that the request is admissible, having complied with the provisions of the Law and its Regulations, access will be granted, the data requested will be rectified or cancelled, the right to object will be enforced or
will be deemed to have revoked consent, within 15 days following the date on which the request is responded to. When the circumstances of the case justify it, this
period may be extended for an additional 15 days. If you consider that in the processing of your personal data you have suffered any violation of the provisions set forth in the Federal Law
on the Protection of Personal Data in Possession of Individuals, or if the conduct of the staff has harmed your right to the protection of personal data, you can file a complaint or claim before the National Institute for Transparency, Access to Information and Protection of Personal Data (INAI). For more information, please visit www.ifai.org.mx
7. OPTIONS AND MEANS FOR THE LIMITATION OR DISCLOSURE OF
DATA
If you wish to limit the scope of use and/or disclosure of your personal data, as well as revoke your consent for its processing, the following means are available to you:
a) Your registration in the Public Registry to Avoid Advertising, in charge of the Federal Consumer Protection Agency, so that your personal data will not be used to receive advertising or promotions of goods or services companies. For more information, you can consult the PROFECO website, or contact it directly.
b) Your registration in my exclusion list, so that your personal data will not be used for marketing, advertising or commercial prospecting purposes by me. Registration is done through the APPLICATION FOR LIMITATION OF USE OR DISCLOSURE. This form can be requested via the email address provided above
and will follow the same procedure as for the request
for ARCO rights.
8. TRANSFER OF DATA
We inform you that your personal data will not be shared with persons, companies, organisations or authorities other than us, taking into consideration the causes of exception provided for in article 37 of the Law, making the transfer in terms of the provisions of the Regulations.
9. CONSENT
In accordance with the provisions of article 8 of the Law, it will be understood that the owner tacitly consents to the processing of his/her data when, having been provided with this privacy notice, he/she does not express his/her opposition. You may revoke the consent that, where applicable, you have given me for the processing of your personal data. To revoke your consent, you must submit the request through the e-mail address mentioned in paragraph 6 and follow the same procedure applicable to the request for ARCO rights; however, it is important that you take into account that not in all cases I will be able to respond to your request or terminate the use immediately, since it is possible that due to some obligation I may be required to continue processing your personal data. Likewise, you should consider that, for certain purposes, the revocation of your consent will mean that
will not be able to continue providing the service you requested, or the termination of your relationship with me.
10. SECURITY IN THE HANDLING OF PERSONAL DATA
The confidentiality of the personal data provided is guaranteed, protected and ensured through administrative, technical and physical security measures to prevent damage, loss, alteration, destruction, use, access or improper or non-updated disclosure
.
11. USE OF TRACKING TECHNOLOGIES ON OUR WEBSITE
I inform you that on my website we use cookies and other technologies through which it is possible to monitor your behaviour as an Internet user, to provide you with a better service and user experience when browsing the website.
The personal data that we obtain from these tracking technologies
are the following:
a) browsing hours,
b) time spent browsing the website,
c) sections visited, and
d) Internet pages previously accessed.
I also inform you that your personal data obtained through these technologies are not shared with companies, organisations or authorities other than me.
These technologies can be disabled by following the steps below: 1. Go to our website, section "Terms and conditions of the site", subsection "Cookies"; 2. click on the subsection "Cookies"; 3. read the warning message about disabling cookies, and 4. click on the legend to activate the cookie disabling mechanism.
12. PROCEDURES FOR NOTIFICATION OF UPDATES OR CHANGES TO THE PRIVACY NOTICE
This privacy notice is subject to modifications or updates derived from internal policies, new legal provisions or modifications to these. In order to know the modifications made and have the possibility of exercising your rights, these may be consulted through the following means: www.pap3ds.com section PRIVACY NOTICE
In compliance with the provisions of articles 8 and 10 of the Law, as well as paragraph 13 of the Regulations, I remind you that as mentioned in section 9 of this instrument you have given your tacit consent to have read this privacy notice, as long as you do not expressly oppose.
Last version elaborated in Mérida, Yucatán on November 26, 2020.